"When ever I go to Cycle Gear in Sanford, Florida I am always given great and continuous service. Sometimes I just look around to see if I'm the only customer but I've noticed that they just give great service!!!!!!
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"I live between Daytona and Sanford store, go to Sanford "
"WOW ! Very helpful. I will return and I will brag to my friends. "
"Went in one day with short time to get some gear for off road. Got started bought a helmet and stuff but had to leave to make an appointment. The gentleman was quite helpful. Went back the next day to get the remainder of what I was looking for. Their internet/machines were down/slow but the manager was very accommodating. She answered all of our questions and helped us tremendously pick up some gear while providing a lot of info. Even dealt with the hassle of us being there with kids and needing to determine sizes and try several items. Their prices are comparable to online retailers and their sales actually beat online prices from others even Amzon.
Great experience. "
"Had a great experience here... excellent advice and overall help from both people I spoke with. Would highly recommend this location for your bike needs."
"I exchanged a pair of MX boots for a larger size. The sales staff was very accommodating. Thanks"
"I was looking for a helmet but didn't know what I wanted. The sales guy (wish I got his name) was excellent. He had me try on a few and helped me pick the perfect one. I am so happy with it. Will be going back for other purchases. Thanks for taking the time and helping me. I called the store and got his name. Danny was very helpful and took his time to answer my questions and concerns. Thanks Danny."
"Store personnel was very friendly. Didn't have what I needed in stock actually took my number and called when it came in. They also held the item for me like they said for 2 days till I could get back there to pick it up. Great experiance"
"I inquired about two stainless oil filters. The sales person seemed interested in helping me acquire them. They were for a 2017 bike. She was checking on them and going to call me back. I never got that return call .I try to buy local, I ordered on the internet instead."
"First off ordered a new tire on line from Cycle gear and it was delivered the next day. Brought in rear wheel to the Sanford store to have new tire mounted & balanced. They got on it immediately and had it done in about 15 min. How much better than that can it possibly be? I've made several purchases at this store over the years and have always been satisfied."
"The staff was very friendly at the store. They assisted my wife with finding the shirts she was looking for and answered all our questions. "
"Gear is all over the place. MX stuff mixed in with Street bike stuff. If your looking for a full matching set, good luck I doubt they even have one. Some of the most popular maintenance items are not stocked "they have to order that weight of oil". Cycle gear in Texas was great... Not so much here in Sanford Florida"
"The ladies working there are fantastic. Super friendly and work to get things done."
"It is not so often that we experience outstanding customer service so I am blown away by the service I received from Holly at the Sanford store. She went out of her way to find a jacket for me in my size that another store had in inventory. She arranged for the transfer, called me to verify it was on its way and 5 days later it arrived as promised.
The Sedici jacket is awesome, but frankly I am more impressed with the service I received. Also, happy to say that this exceptional service level is not limited to this location. I have also received exceptional service at other Cycle Gear store locations.
Keep up the great work Upper Management! You are hiring the right people and getting everyone to focus on the customer. Why would I buy anywhere else?"
"purchased a set of Bilt chaps for winter riding. Nice and warm, great fit, Will definitely recommend both the chaps and Cycle Gear."